PAMS – Property Administration Management System

• • Full cloud version of PAMS
  • Communicate function updates with cloud options
  • More reports with expanded data mining
  • Maintenance Forecasting

PAMS meets the stringent guidelines of The Australian Institute of Health and Welfare National Data Collection Agency requirements with relative ease. Encrypted files are created for you to email to the agency. The normal operation of PAMS has been developed to collect all the data required under this Victorian initiative. There are extensive screen prompts and help functions cenetred around this. With PAMS NDCA compliance is a breeze.

This is the backbone of PAMS and where you save considerable staff time. Easily sign up tenants, manage any change to the tenancy and effortlessly monitor rent arrears. The tenancy management model of PAMS is as follows; Tenants > Sign up process > Manage the tenancy > Tenant Ledger

• Comprehensive tenant information
• Smart information consent management
• Automatic tenant code generation AIHW / DCA compliant
• Automatic status changes when signed up or exited
• Unlimited diary notes per tenant
• Follow the tenant across all properties
• Tenant notes lock after a time that is determined by you
• Embedded documents stored in the communication function

• Comprehensive tenancy & property information
• Merge sign-ups into centrally controlled templates
• Pending agreements allow documentation to be produced in advance of sign up, that can be activated after all is signed.
• Smart filtering of property and tenants available for sign-ups
• Share properties by room and / or program or occupy the whole property
• Primary / Co tenant recognition
• Smart market rent calculations by room, or the entire property
• Set up rental and other charges
• Charge rent and other charges, weekly, fortnightly or monthly

• Change rents / other charges with an automatic amendment calculator
• Clear screen prompts to signify the status of an agreement
• Merge multiple arrears letters at an instant
• Easy identification of rent reviews
• Merge new tenancies automatically from templates controlled by you

• Super smart filtering by transaction type and date. Balance accurate to a date your nominate
• Comprehensive tenant arrears which is automatically up to date to the day
• Automatic generation of rent
• Double click to fully explain real time balance
• Very friendly rental statement fully explaining what is owed and why
• Intelligent importing of Centrepay
• Smart manual payment search functions by tenant, property or bank book no
• Controls to ensure that errors from dates incorrectly entered into the future and past dates are minimized
• Accrual accounting concepts are followed when adjustments are made

PAMS makes downloading of CentrePay from CentreLink a simple process which saves you considerable time and frees up accounting staff to do more valuable tasks.
Features of PAMS CentrePay Import include.You determine how exceptions are handled, if a payment is over or under a normal payment of rent and or other charges then you can tell PAMS to;

• Allocate the money to rent first before applying to other charges (required first for Victoria)
• Allocate the money to utilities first before applying to other charges
• Allocate the money in a ratio of rent to other charges in proportion to what is normally the case
• Tell PAMS to do nothing if an exception occurs
• A full easy to understand spread sheet is produced telling you exactly what PAMS has done for each payment in accordance with your instructions
• View and edit the CentrePay download dynamically to ensure that all allocations are correct

• Automatic history accumulation of occupancy / vacancy & vacancy type
• Automatic status changes of property
• Statistics accumulate against rooms or the entire property

• Track each maintenance task
• Merge maintenance requests to your maintenance contractors
• Track each properties down time by maintenance type

• Track assets by property
• Central Warehousing of spare / in transit assets
• Standard Assets / Grouped Assets for quick allocations

• PAMS utilises excel reporting for all of its reporting to give you the most flexible medium to report information
• Easily report on anything in relation to demographics on any property or tenant, or agreement type – literally report on anything over any date range.
• Arrears reporting with smart current / former agreements
• Vacancy / utilization statistics

• • PAMS has flexible functionality that allows data mining from graphs

• • Office of Housing (Victoria)
  • Housing Register (Victoria)
  • Housing Provider Framework

• • PAMS extracts information consistent with Victorian Homelessness data collection which is processed by the AIHW

• Customisable users and groups of users enables you to tailor PAMS functions and reports entirely as you determine who sees what and what they can do administratively
• All merge templates are centrally stored and controlled by you
• PAMS creates audit logs of certain activities which monitor user activity to enhance security
• Numerous audit and integrity / consistency checks with reports to support them

• • Fully customisable definitions and help
  • Fully customisable drop down lists fit your organisation
  • Fully customisable data grids

• PAMS is powered by the most powerful platform on the planet .NET and SQL and yet needs only the very basic windows PC to run
• PAMS is a very low overhead self contained executable file that makes no changes to your system registry to install or run
• PAMS operates in Citrix, Terminal services and normal PC environment
• PAMS operates fully cloud hosted on Microsoft Azure
• PAMS operates fully and successfully in heavier environments such as a published application on remote service servers
• PAMS is totally cloud ready to adapt to your needs with the minimum of fuss

• • PAMS operates independently from office and works with any version of office from 2003 to the latest versions of Office 365 Online
  • We have a Microsoft Word ® plugin for template document creation which requires from Word 2007 forwards to operate